How to Claim SuperEnalotto Prizes

SuperEnalotto prizes must be claimed within 90 days of the draw date on the ticket. The methods available to claim your prize depend on how you played and how much you’ve won.

SuperEnalotto prizes are subject to 12% tax on any portion of a prize exceeding €500. Visit the SuperEnalotto Tax page for more information.

Tickets Purchased at a Retailer

Amount WonWhere You Can ClaimPayment Types Available
The shop where you purchased your ticketAny of the 39,000 Retailers in ItalyDedicated Payment CentresSisal OfficesCashChequeBank Transfer*
Up to €520
Over €520
Up to €5,200
Over €5,200
Up to €52,000
Over €52,000

* Prizes up to €1 million are paid within 30 days, prizes over €1 million are paid 91 days after the draw.

Tickets Purchased Online

Amount WonProcess
Up to €5,200Prizes are credited to your online lottery account following the draw.
 Step 1Step 2Step 3Step 4
Over €5,200
Up to €52,200
You will be issued with the unique ticket code and your gaming account identification number to claim your prize in person. You will also need to bring ID and your tax code.Visit a Dedicated Payment Centre or a Sisal Office.Your claim will be validated in accordance with gaming regulations.Payment will be made by bank transfer*.
Over €52,000You will be issued with the unique ticket code and your gaming account identification number to claim your prize in person. You will also need to bring ID and your tax code.Visit a Sisal Office.Your claim will be validated in accordance with gaming regulations.Payment will be made by bank transfer*.

* Prizes up to €1 million are paid within 30 days, prizes over €1 million are paid 91 days after the draw.

Payment

Dedicated Payment Centres

Here are the payment centres you can visit to claim prizes up to the value of €52,000:

View the list of Dedicated Payment Centres

Sisal Office

Sisal Offices

For prizes won over €52,000, you will need to visit one of the Sisal offices based in Milan or Rome:

Milan Office

Via A. Tocqueville, 13, 20154, Milano

Telephone: 02.888681

Rome Office

Viale Sacco e Vanzetti, 89, 00155, Roma

Telephone: 06.439781